Posts in "Technical Communications"

It’s a fact that good technical documents can be an asset to your business, especially when dealing with complex technical products. But on the flip side, overloading your customers with technical documents can be bad for business. So, are your technical communications making a good first impression with potential customers or are you just scaring […]

At the heart of manufacturing, technical documentation is the foundation for every step, every stage, and every process. What is technical documentation? In its most basic definition, it is tech-related content and form. In reality, it’s a little more complicated than that. Technical documentation can take many forms – from computer-aided design (CAD) documentation packages […]

Think a picture isn’t really worth (at least) a thousand words? Then you haven’t had the pleasure of setting up an Apple iMac computer. When designing the machine, the company’s engineers found a way to make its setup so simple and user-friendly that only a few minor visual aids are required to get the computer up and running. This not only eases strain and eliminates potential headaches for the user, it solves the language barriers that could plague a company that sells its products around the globe.

First, let’s confront the most fundamental questions that must be considered before the process of technical-documentation creation can begin. Is this document effective? Does it communicate the information clearly and concisely?